"Atlantic Chimney, Inc. is a class act, extremely professional business. For starters, Bill came over to give me a free estimate - he looked carefully, explained things clearly and was no pressure. A few days later he gave me a price, with everything clearly stated in writing, including pictures and details of the work they would be doing and materials they would be using. For starters, the price was significantly less than other companies I had contacted. But beyond price, this was to do the work correctly and safely, and not cutting corners. I had other companies that didn't want to use an insulated liner, didn't want to deal with a permit, didn't want to put in a block off plate, took forever to respond and required me calling multiple times to get any word, etc. (and these companies charged more!). I asked Bill about pulling a permit and he told me Atlantic could pull it and gave me a price for that (which was reasonable and again cheaper than other companies), or I could go to the permit office with permission and paperwork from Atlantic to pull the permit on Atlantic's behalf, thus saving a little money by me going into the permit devision, but the permit would still in Atlantic Chimney's name. This is significant, as I had other companies either not want to deal with a permit at all or tell me to pull it in my name, which at the permit division in Boston they advised me against, explaining that if the permit was in my name and anything went wrong I would have no recourse. With Atlantic, they were in complete support of pulling a permit because they do the work the right way and up to code (now why would those other companies be nervous about pulling a permit?). I agreed to move forward with the work, and Atlantic quickly sent me all the signed documents I needed in order to pull the permit. The women in Atlantic's office who helped with the permit, with scheduling, and answered about a million questions I had, were all extremely helpful and quick to respond to me (again, a class act!). On the day of the install, the team showed up with four guys. They were on time, and even called the day before to confirm. The first thing they did was roll out a big cloth runner from my front door all the way to my fireplace, so they would never even step on my floor nor make any mess. They covered the fireplace with a big tarp and got to work. They first swept the chimney, then installed the liner, then attached my wood stove. They guys were super friendly, and didn't mind me watching and asking questions. When they came up against a challenge in the install they explained it to me and explained my options, they worked hard to resolve the issue and they did. They cleaned everything carefully and went on their way after the six or so hour job. Once again, class act! I can't recommend Atlantic Chimney highly enough - professional, prompt, excellent work, great price, nice people!"
"My heat kept shutting off. Replace the safety value but it shut down again. Realized it must be a block in the Chimney. I called MANY chimney companies but most were to busy to come out for a month or two. I found one that would come on Friday but when I called Atlantic they said they would be out that night. They called back when they said they would, arrived on time, were very professional and explained what they were going to do. Even one of the owners stopped by. Turns out the chimney was blocked and they had it cleaned out in less than an hour. Even though it was dark out, Dan climbed on the roof to give me an estimate for a liner and cap. I will definitely be hiring them to install the liner."
"2day job. Rebuilt Chimney#1 fr 2' to 3' to code. Installed 3 flu extensions & a locktop damper & a smokeguard & swept both fireplace smoke chambers & shelves. 2nd Chimney-oil replaced liner to boiler, new cement crown and cap. Applied water repellant to both chimneys. Work crew showed up on time, was very professional and kept me informed of their progress. Layed down drop cloths fr doorway to chimney. Cleaned up & removed all debris. Answered all my questions & gave us a 5% discount for both jobs and used 2 coupons fr website. Make sure to ask about warranty of their work & parts and to state on invoices, etc."
"The workers showed up on time, were conscientious about not getting our house dirty, and finished within an hour. We have used Atlantic Chimney in the past and will do so in the future. They are very good."
"I called them to fix my chimney that was causing water to come in to my basement. They came the same day and use a video to examine my chimney then sent me the photos via email. They explain what the problem was in detail and came back in a few weeks to repair the chimney."
"Atlantic Chimney rebuilt our chimney and front steps because the bricks were deteriorating. They also added a chimney cap. They did a beautiful job. They showed up when they said the would and were very professional. They went above and beyond to make sure that we were happy with the final result."
"They were great! I a am a masonry contractor myself but I needed a liner for my chimney. They were well priced and thorough I in their explanation why I needed it. Which I didn't know. I just knew I needed one for my new furnace to pass inspection. They did the job fast with no mess and reasonably priced! Glad I went with them. It is always scary hiring somebody you don't know. You never know what your going to get?"
"Thorough and professional inspection. Explained everything from the boiler / fireplace to the cap and how it all fits together.
I purchased a liner from them, and the prices were very competitive. The installation was fast and they sent the same crew out that did the inspection, which is a nice touch."